Frequently Asked Questions (FAQ)

1. How long does shipping take?

Orders are processed within 1–5 business days. Delivery usually takes 3–7 business days within India and 7–21 business days for international orders, depending on the destination.

2. Do you ship internationally?

Yes! RPMcreation ships to customers worldwide. Shipping times and costs may vary depending on your location.

3. How can I track my order?

Once your order is shipped, you'll receive a confirmation email with tracking information (where available).

4. Can I return or exchange my order?

Yes. Eligible items can be returned within 30 days of delivery. Please read our Returns & Refund Policy for complete details.

5. Can I cancel my order?

Orders can be cancelled before they are processed or shipped. Once production or shipping begins, cancellation may not be possible.

6. What payment methods do you accept?

We accept secure online payments through our available payment gateway, including major debit cards, credit cards, UPI, net banking, and other supported payment methods.

7. What should I do if my order arrives damaged?

Please contact us within 48 hours of receiving your order and include clear photos of the damaged product and packaging. We'll review the issue and help resolve it.

8. How can I contact RPMcreation?

You can reach us by:

Email: rudrapratapmallick24@gmail.com

WhatsApp: +91 94391 49497

9. Are your products true to size?

Yes. We recommend checking the Size Chart available on each product page before placing your order.

10. Can I order customized products?

Selected products may be available for customization. Please contact us before placing your order to discuss your requirements.